Shipping & Returns
All orders are shipped within 7 - 10 business days Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier you can request the tracking number at anytime via email firstname.lastname@example.org.
The rate charged for the shipping of your order is a flat rate. Please note that some orders with higher weight will have additional charges.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Returns, Refunds and Exchanges
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
- Please email email@example.com to request a refund and we will assign you a tracking #.
- Mail your returned item to:
Bluehand Returns Department
Invoice or Order #
1108 E Moore Ave
Terrell, TX 75160
- Include in your package a signed letter stating the reason for your return and the original receipt if possible.
Some items can not be returned if they are opened.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 25% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges will be accepted but will be charged an additional shipping cost if not fault of the company.